Our Services
Novel Healthcare prides itself on offering diverse services designed to meet our clients’ complex and varied needs. Our holistic approach encompasses regulated healthcare activities and additional support services, ensuring everyone receives comprehensive and tailored care. Our mission is to deliver outstanding, person-centred support that enhances quality of life and promotes overall well-being. We strive to create a supportive environment encouraging individuals to control their health and reach their full potential. We are committed to providing the highest quality care and making a positive difference in our clients’ lives.
Our provision includes regulated activities, including medical treatments, nursing care, and rehabilitation services, all delivered by licensed practitioners. We ensure compliance with all relevant healthcare regulations and standards, guaranteeing safe and effective care. Additionally, we offer specialised programmes for chronic disease management and preventive health services.
Customised Care Plans
Recognising that each person is unique, we develop customised care plans tailored to their specific needs and preferences. These plans are created in collaboration with the client or service user, their family, and other health and social practitioners to provide a holistic and coordinated approach. Our care plans cover all aspects of health and well-being, from daily living support and medical care to social and emotional support. Our approach emphasises the complete well-being of each individual, ensuring our care is thorough and tailored to each person’s unique needs. Our care plans also include dynamism, tracking, regular reviews and evaluations to ensure that any changes or adjustments are quickly made. We strive to ensure that each person’s care plan is regularly updated and tailored to their changing needs.
Holistic Well-being Programmes
Our holistic well-being programmes support our clients’ physical, emotional, and social health. These programmes include various activities such as fitness and nutrition coaching, mindfulness and stress reduction techniques, and social engagement opportunities. We believe that well-being extends beyond the absence of illness, encompassing a state of complete physical, mental, and social wellness. Our holistic approach helps individuals build resilience, enhance their quality of life, and achieve lasting health and happiness. We strive to create an environment where individuals feel supported and encouraged to reach their fullest potential. Through evidence-based practices and personal support, we empower individuals to take control of their health and well-being.
Bespoke, Individualised Care
We understand that one size does not fit all. Our bespoke, individualised care services are tailored to meet clients’ unique needs and preferences. Whether it is specialised support for complex health conditions, personalised rehabilitation programmes, or customised living arrangements, we design our services around the individual. Our goal is to provide care that is not only effective but also deeply meaningful and empowering for the person receiving it.
We are dedicated to providing outstanding services that address a wide range of regulated and non-regulated activities, ensuring diverse needs are met. Our comprehensive, personalised approach ensures everyone receives the highest care and support, enhancing their quality of life and promoting overall well-being.
Staff Training and Development
All the staff must be cleared by our compliancy team before allowed to work. Every member of staff will be deemed competent and up to date with Mandatory Training. For those staff with training expired or none at all, we provide full mandatory training, over and above the required national standards. Access to a vehicle or being a driver is not essential as we provide transport to all our staff regardless of location. Every member of staff will have profile card that will be forwarded to client on requests.
Development
Staff will undertake initial induction training to introduce them to the organisation, its philosophy of care, aims and objective, policies and procedures. Staff can be support with any further personal development plan.
Recruitment Services
We ensure that our staff are complaint without question, before they are employed by us and during their continued development and training. Upon completion of all registration paperwork and staff becoming compliant to work, a 2-week shadow shifts are arranged. For registration to be considered complete we require a completed application form with a 5-year working history, Face to face Interview, feedback of a minimum of 2 professional references, proof of Identification, National Insurance, Proof of NMC PIN (where applicable), statement of entry (where applicable), and most importantly DBS checks.
How we can care for you
Our range of services is tailored to meet your specific needs and preferences. From personal care to light household chores, meal planning and preparation, medication management, errand running, companionship, and community engagement, our carers are here to lend a helping hand.
Personal Care :
- Getting in and out of bed
- Washing / Bathing / Showering
- Getting dressed / Undressed.
- Managing continence
- Skin and Hair care
- Medication Reminders
Light House Chores :
- Making / Changing the Bed
- Laundry / Ironing
- Washing Up
- Cleaning Toilet / Bathroom
- Light Housework
- Grocery Shopping
- Assistance with using Heating.
- One Off Cleaning Tasks (e.g. Spring Cleaning)
Social Care :
- Assisting with Maintaining Social Contact
- Assisting in Making Appointments
- Assisting with Attending Clubs
- Day Care Centres
- Companionship
- Holiday Support
- Birthdays & Family Events
Nutritional Care :
- Nutritional Care
- Preparation of hot meals
- Preparation of Light Meals / Snacks
- Preparation of Drinks
Financial Care and Correspondence :
- Assistance with Budget Planning
- Assistance with Correspondence
- Collection of Pension / Benefits
- Assistance with Use Of Telephone
- Assistance with Paying Bills